Zaptec
Update - We are continuing to monitor for any further issues.
Jan 30, 2023 - 09:41 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 2023 - 09:56 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 25, 2023 - 09:32 CET
Monitoring - There has been rolled out a temporary fix. We are monitoring the issue to see if the problem occurs again.
Jan 23, 2023 - 14:46 CET
Investigating - We are currently investigating this issue.
Jan 23, 2023 - 14:23 CET

About This Site

This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Zaptec Cloud Services Operational
90 days ago
99.94 % uptime
Today
Portal ? Operational
90 days ago
99.81 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
Charger backend ? Operational
90 days ago
100.0 % uptime
Today
OCPP Operational
90 days ago
99.99 % uptime
Today
Charge365 Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Charge authorization ? Operational
90 days ago
100.0 % uptime
Today
Websites ? Operational
90 days ago
100.0 % uptime
Today
Cellular connection ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023
Resolved - OCPP is unresponsive is now resolved.
Feb 3, 10:14 CET
Investigating - We are receiving reports about issues with OCPP for some CPO's. We are investigating the issue, and will update soon.
Feb 3, 10:05 CET
Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

Unresolved incident: Zaptec portal is unresponsive.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - Cloud outage has is now resolved.
Jan 25, 17:05 CET
Update - We are continuing to monitor for any further issues.
Jan 25, 12:23 CET
Update - We are continuing to monitor for any further issues.
Jan 25, 12:22 CET
Monitoring - Due to issues with the service provider, we are experiencing outages on some of our services. We are monitoring the situation. Charging seems to be unaffected.
Jan 25, 09:54 CET
Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - Zaptec portal is unresponsive is now resolved.
Jan 23, 13:37 CET
Investigating - We are currently investigating this issue.
Jan 23, 13:24 CET
Resolved - Zaptec portal is unresponsive is resolved.
Jan 23, 10:30 CET
Investigating - We are currently investigating this issue.
Jan 23, 10:20 CET