Identified - We are currently experiencing an issue with charge report generation in the Zaptec Portal. When attempting to generate a charge report, the report may return no data.
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.
Sep 04, 2026 - 10:29 CEST
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.
Sep 04, 2026 - 10:29 CEST
About This Site
This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.
Zaptec Cloud Services
Operational
Portal
Operational
API
Operational
Charger backend
Operational
OCPP
Operational
Zaptec App
Operational
Websites
Operational
Cellular connection
Operational
API
Operational
Portal
Degraded Performance
Charge authorization
Operational
General
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled maintenance OCPP Cloud Sep 9, 2026 10:00-11:00 CEST
We will be undergoing scheduled maintenance during this time. OCPP Cloud connected chargers is expected to disconnect for a brief period of time, but should quickly recover.
What is OCPP?
OCPP is an open-source communication standard for EV charging stations and network software companies. Third party operators who uses Zaptec’s hardware to connect with their own payment solution, normally communicate through the OCPP standard.
If you encounter any issues starting the charging session during this time slot, please try again in a few minutes. If you experience difficulties stopping the charging session, it will still be possible to stop it directly through your vehicle.
Posted on Sep 04, 2026 - 09:40 CEST
What is OCPP?
OCPP is an open-source communication standard for EV charging stations and network software companies. Third party operators who uses Zaptec’s hardware to connect with their own payment solution, normally communicate through the OCPP standard.
If you encounter any issues starting the charging session during this time slot, please try again in a few minutes. If you experience difficulties stopping the charging session, it will still be possible to stop it directly through your vehicle.
Posted on Sep 04, 2026 - 09:40 CEST