Zaptec

All Systems Operational

About This Site

This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Zaptec Cloud Services Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Charger backend Operational
90 days ago
100.0 % uptime
Today
OCPP Operational
90 days ago
100.0 % uptime
Today
Zaptec App Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Cellular connection Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Charge authorization Operational
90 days ago
100.0 % uptime
Today
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Upcoming Changes to Closed Session APIs
Completed - The scheduled maintenance has been completed.
Aug 3, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:00 CEST
Scheduled - We are introducing new public API endpoints for accessing closed charging sessions.

In the future, the existing public session endpoints will only provide access to open sessions. Existing endpoints used to access closed sessions will be removed.

The new API for closed sessions will require some query changes:

You must provide an installation ID, charging station ID, or user ID.
You must provide a time range.
The API will not return a total page count. Instead, pagination will be handled using a page cursor.

For all details, please visit: https://docs.zaptec.com/page/archived-session-endpoints-and-legacy-session-deprecation-planned
Jun 18, 10:02 CEST

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Drop in LTE-M connections
Postmortem - Read details
Jul 27, 18:18 CEST
Resolved - This incident has been resolved.
Jul 27, 18:18 CEST
Monitoring - Currently there is a drop of online chargers in Europe that is connected to LTE-M. This is out of our control, but we are monitoring the situation.
Jul 27, 16:53 CEST
Investigating - We are currently investigating this issue.
Jul 27, 16:31 CEST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

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