Zaptec Sense not reporting data

Incident Report for Zaptec

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 13:09 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2024 - 11:51 CET

Investigating

We have received reports that Zaptec Sense is not reporting data, and is displayed as offline in Zaptec Portal and App. We are currently investigating this issue.

Posted Mar 18, 2024 - 10:31 CET

This incident affected: Zaptec Cloud Services (Charger backend).