Zaptec

All Systems Operational

About This Site

This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Zaptec Cloud Services Operational
90 days ago
99.97 % uptime
Today
Portal ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
Charger backend ? Operational
90 days ago
99.97 % uptime
Today
OCPP Operational
90 days ago
99.97 % uptime
Today
Websites ? Operational
90 days ago
100.0 % uptime
Today
Cellular connection ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Portal ? Operational
90 days ago
99.98 % uptime
Today
Charge authorization ? Operational
90 days ago
100.0 % uptime
Today
General ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Delays in processing charging events
Postmortem - Read details
Sep 8, 13:56 CEST
Resolved - This incident has been resolved.
Sep 7, 12:39 CEST
Monitoring - We are no longer receiving reports of the issue. It appears to be resolved. We will continue to monitor for one hour.
Sep 7, 11:35 CEST
Investigating - We've received reports of delays starting and stopping charge sessions. We are investigating.
Sep 7, 11:12 CEST
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Underlying connectivity problems
Postmortem - Read details
Sep 5, 12:56 CEST
Resolved - This incident has been resolved.
Sep 4, 22:26 CEST
Monitoring - Our systems are back to normal. We will keep monitoring the situation throughout the evening.
Sep 4, 18:33 CEST
Update - Our systems are back to normal. We will keep monitoring the situation throughout the evening.
Sep 4, 18:32 CEST
Update - We’re seeing a slight improvement in our systems, so we’re moving in the right direction.

We will keep investigating, and update as soon as we have more information.
Sep 4, 18:06 CEST
Update - We are continuing to investigate this issue.
Sep 4, 17:09 CEST
Investigating - We see problems on the infrastructure side that causes our backend to not process requests in time. We're in contact with the vendor and work on resolving the issues ASAP.

We will update as soon as we have more information.
Sep 4, 16:33 CEST
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

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