Zaptec

All Systems Operational

About This Site

This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Zaptec Cloud Services Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Charger backend Operational
90 days ago
100.0 % uptime
Today
OCPP Operational
90 days ago
100.0 % uptime
Today
Zaptec App Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Cellular connection Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Charge authorization Operational
90 days ago
100.0 % uptime
Today
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Connectivity issues Zaptec Go/Go 2
Postmortem - Read details
Mar 13, 10:35 CET
Resolved - This incident have been resolved.
Connections have been stable through the night.
Mar 13, 08:13 CET
Monitoring - We have identified the root cause of the connectivity issues affecting Zaptec Go and Zaptec Go 2 chargers and fixes have been implemented. Systems are gradually returning to normal, and chargers are expected to behave as intended within the next few hours.

If your charging station won't start charging because of connection issues, you can set it to Stand Alone mode through the Zaptec app to start charging. A guide on how to do this can be found here: https://help.zaptec.com/en-GB/article/use-stand-alone-mode-for-troubleshooting-and-unstable-internet?market=no

We will monitor the situation over the night.
Mar 12, 22:53 CET
Update - We have identified that this incident only affects Zaptec Go and Zaptec Go 2 chargers. The issue impacts both LTE-M and Wi-Fi connectivity and is not limited to the Nordics, but affects a set of chargers globally.

Our team is continuing to investigate the root cause and is working to restore stable connectivity as soon as possible. We will share further updates as more information becomes available.
Mar 12, 21:38 CET
Investigating - We are seeing an increase of charging stations connected to LTE-M in Norway, Sweden and Denmark loosing their network connectivity.
We are currently investigating this issue, and will update once we have more information.
Mar 12, 21:07 CET
Mar 12, 2026
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

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