Zaptec Portal unresponsive

Incident Report for Zaptec

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 14:11 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2025 - 12:48 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 04, 2025 - 12:48 CET

Update

We are continuing to investigate this issue.
Posted Nov 04, 2025 - 12:36 CET

Investigating

We are currently investigating this issue.
Posted Nov 04, 2025 - 12:26 CET
This incident affected: API, Portal, and Charge authorization.